Support & Resources
Documents, datasheets, and a person on the other end when you need one.
Whether you are quoting a job, mid-install, or fielding a question from a customer – here is what you need, and a direct line if you cannot find it.
Download Centre
Download Centre
Datasheets, warranty terms, and install guidance for every Tongwei Solar module – download what you need before you head to site.
- 470W All-BlackDatasheetWarrantyInstall Guidance
- 510W CommercialDatasheetWarrantyInstall Guidance
- 630W Commercial / ProjectsDatasheetWarrantyInstall Guidance
Real datasheet, warranty, and install-guide PDFs have not been supplied yet. Upload them to the Media Library and attach them to each product to show download buttons.
Technical Assistance
Technical Assistance
Stuck on a spec, a clamp position, or a warranty question mid-quote? Pick up the phone or send an enquiry – you will get an Australian-based engineer, not a ticket queue.
Quick answers to common questions
The questions installers actually ask – module selection, warranty claims, and project support – in plain English.
Choosing the right module
Which module fits the job – residential, commercial, or project install.
Warranty & claims
What is covered, how long, and how to lodge a claim if you ever need to.
Project & logistics
Lead times, ordering, and a direct line to a TW engineer when you need one.